Under GDPR, we have a legal duty to protect any personal information we collect from you. We use leading technologies and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it.
We do not pass on your details to any third party.
Under GDPR, you have rights as an individual which you can exercise in relation to the information we hold about you. These are;
- a right of access to a copy of the information comprised in their personal data;
- a right to object to processing that is likely to cause or is causing damage or distress;
- a right to prevent processing for direct marketing;
- a right to object to decisions being taken by automated means;
- a right in certain circumstances to have inaccurate personal data rectified, blocked, erased or destroyed; and
- a right to claim compensation for damages caused by a breach of the Act.
You can read more about these rights here.
Visitors to our website
When someone visits carten100.com we do not collect any personally identifiable information through our website, we will be open about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
Cookies are small text files sent to your computer or mobile device by the websites that you visit. They help make websites work better and provide information to the owners of the site. By understanding how people use our site, we can improve the navigation and content to better meet people’s needs. The information collected by CARTEN100 includes IP address, pages visited, browser and operating system. The data will not be used to identify any user personally.
Your Interaction with this website
We only collect email subscription details from visitors to this website who have chosen to register for our newsletters.
We allow visitors to register for our newsletter. We always first launch our annual booking form via newsletter, before also placing it on social media. We only collect and retain email addresses for this purpose. Recipients of our newsletters may amend their preferences or unsubscribe from our newsletter at any time by using the links provided within each newsletter.
This Wufoo service is also used to securely collect all booking data from our users. This can be seen via the secure ‘padlock’ on users’ web browsers whenever accessing our booking forms. Your information is submitted to using TLS cryptographic protocols and is held within a secure Wufoo database until the event has sold out. This data is encrypted at rest and is stored in the US on Wufoo servers but its handling satisfies the provisions of GDPR as Wufoo is compliant under the EU-US Privacy Shield. Please see the compliance statement here.
All booking data is then removed and deleted from the Wufoo database and exported in Microsoft Excel format over a secure encrypted connection to CARTEN100 computer server where it is held within an encrypted form for the duration of the event. Once the event has been completed then all booking data is deleted after one year.
People who contact us via social media
If you send us a private or direct message via social media the message will be stored by us for three months and will then be deleted. It will not be shared with any other organisations.
People who email us
We use Transport Layer Security (TLS) to encrypt and protect email traffic. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.
We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
We do not share any emails with third party organisations and will delete all emails sent to us with after three years.
Event Booking and Registration
Booking onto a CARTEN100 cycle event requires more detailed registration. The information that we require is mandatory for us to process bookings and allow riders to attend the event.
We collect this information for the sole process of completing your request to book onto a CARTEN event. We will hold this information securely for the duration of the event. It will be used to inform you about important information leading up to the event, to deliver your rider’s pack and shirt orders, and to ensure that we have your key details and contacts during the event and to allow you to make use of our free Cardiff to Tenby hand luggage offer.
We remove all of your personal data within one year of the event completing although your name will be retained as a record of you attending the event and your email address will be retained for the purpose of our newsletter.
By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified. You may withdraw your consent any time should you wish to remove yourself from the event. You may do this by contacting CARTEN100.
Complaints or queries
CARTEN100 tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.
Links to other websites
We welcome your feedback. If you contact us asking for information, we may need to contact other government departments to find that information. If your question is technical, we may need to pass it to our technology suppliers.
We do not pass on any of your personal information when dealing with your enquiry, unless you have given us permission to do so. Once we have replied to you, we keep a record of your message for audit purposes.